Frequently Asked Questions
Have any questions about the event? We’ve answered the ones most-asked below.
Accommodation is not included in the price of your ticket.
We have organised discounted rates at several hotels.
Fontainebleau Miami Beach – Book now
The Confidante Miami Beach – Book now
Please note, we have no affiliated agencies working on behalf of Advanced Therapies Week. If you are approached by one please do not book through them.
Advanced Therapies Week 2023 will be a live event.
Presentation slides are only available to registered delegates. If you have purchased a ticket but can no longer make the event you will receive an email with details about how to download the slides 2 weeks after the event.
If you are unsure which pass type you require, please contact team@phacilitate.com
Our event partnering app will launch in the week’s approaching the event.
Registered attendees will receive an email with details on how to login and get set up at this time.
This is a scam. Our attendee list is NOT available for sale, neither from ourselves nor via any third parties. Should you wish to establish contact with other attendees prior to or at the event, you are able to do so via the event app, access to which is strictly restricted to attendees. Please be assured that Phacilitate do not, under any circumstances, share the contact details of our customers/delegates with third parties and that all personal data is held securely. If you have any further questions, or are contacted by any third parties purporting to have access to the attendee list, please contact team@phacilitate.com
To apply for a free press pass, please contact team@phacilitate.com.
One day passes are issued on case-by-case basis based on individual needs. Please contact nana.agyekum@phacilitate.com to discuss your requirements.
Tickets are available on the day at the venue, however we offer our best rates in the lead up to the event. It is advised to book in advance to avoid paying an increased price for your ticket.
Please click here for terms and conditions where you will find all information relating to cancellation.
Please note that travel restrictions are constantly changing, therefore it is the individual’s responsibility to regularly check back on updates. Information can be found on the following websites:
If you require a Covid test at any point, there is a testing site adjacent to the Miami Beach Convention Center administered by Nomi Health – for more information and to book a test please use the following link and select the “Miami Beach 17th St Garage” location option: Nomi Health | Event Registration
Entrance to the venue is wheelchair accessible. Please contact team@phacilitate.com if you wish to discuss your individual needs further. You can also view the Miami Convention Center full accessibility statement here.
Miami Beach Convention Center
1901 Convention Center Drive
Miami Beach, FL 33139
The entrance is on Convention Center Drive, ground lobby – main entrance.
Located in the heart of Miami Beach, the Miami Beach Convention Center is easily accessible from the three major causeways: I-395 (McArthur Causeway), I-195 (Julia Tuttle Causeway) and Venetian Causeway.
Hop aboard the City of Miami Beach’s free trolley to reach the MBCC and area amenities. Visit the Citywide Free Trolley page for routes and hours of operation. Track the trolley’s progress by downloading the City’s trolley app.
Use Miami Dade Transit with stops at 17th Street, the MBCC and Miami Beach City Hall. Download the Miami Dade Transit app here.
Breakfast, lunch and refreshments are included in the price of your ticket.
We endeavour to cater to specific dietary requirements such as vegetarian, halal, gluten free and vegan diets. Please contact team@phacilitate.com if you have any concerns.
For full details of registration times and the show hours, please download the delegate information pack.
Your badge is available for collection from the registration desk.
Free wi-fi is available for all those who attend Phacilitate events. Log in details can be found at the registration desk upon arrival.
We are able to provide invitation letters in support of visa applications. Please email team@phacilitate.com to request an invitation letter.
Accommodation is not included in the price of your ticket.
We have organised discounted rates at several hotels, the details of those are noted upon ticket booking.
Please note we have no affiliated agencies working on behalf of Advanced Therapies Week. If you are approached by one please do not book through them.
Once the event is closed, you will receive an email from us with a web link to access the available presentation slides. You will need to fill a short post event feedback survey to access these.
This event is not currently CPD accredited, however we can provide a letter of attendance post event. Please email the registration office at team@phacilitate.com if you wish to request one.
Your payment receipt is included in your confirmation email so please check for this email in your inbox. Still can’t find it? Please contact team@phacilitate.com.
Full details of all upcoming Phacilitate events can be found here.
